Last updated:
This page explains how Krabi Renovations (krabirenovations.com) collects, uses and looks after personal data. It is written with Thailand's Personal Data Protection Act B.E. 2562 (2019), known as the PDPA, in mind.
The short version
- There are no forms, accounts, online payments or newsletters on this website.
- If you want to talk about a job, you get in touch with us yourself, on LINE or by phone.
- Whatever you share is used to survey, quote, carry out and guarantee your job. We never sell it.
- The site sets no cookies of its own, although a couple of Google services are involved (see below).
What you send us on LINE or by phone
The contact buttons on this site open the LINE app or ring us directly. Messages and photos you send on LINE are used only to assess the job, plan a site survey and quotation, and follow up with you. Anything sent through LINE is also covered by LINE's own terms and privacy policy.
If you go ahead with a job, we may ask for or be given:
- your name, phone number and LINE ID
- the address or a location pin for the property
- photos of your home or the area to be worked on
We use this to survey the site, prepare your quotation, do the work, issue a cash bill and deal with any warranty claim. It is shared only with the crew working on your job. We do not sell, rent or pass it on for marketing.
How long we keep it
We keep your details for as long as the job needs them and throughout the one-year warranty period, so we can put things right if something goes wrong. After that, just ask and we will delete them. The same applies if you asked for a price but didn't hire us.
Third-party services on this website
Google Fonts
The typefaces on this site are loaded from Google Fonts (fonts.googleapis.com and fonts.gstatic.com). When a page opens, your browser connects to Google's servers, which means Google receives your IP address.
Google Maps
Our contact page includes a Google Maps embed that only loads if you click the button to show it. Once it has loaded, Google may set cookies and collect data under its own privacy policy.
Web hosting
Our hosting provider may keep standard server logs, such as your IP address, browser type and the time of your visit, for security and maintenance.
Cookies and analytics
This website does not set any cookies of its own. When you tap the call, LINE or language buttons, the page records that click in your browser (in window.dataLayer) so we can see which buttons are used.
We do not currently use analytics or advertising cookies, so those click records stay in your browser.
Your rights under the PDPA
As the owner of your personal data, you have the right to:
- see, or get a copy of, the personal data we hold about you
- have anything inaccurate or incomplete corrected
- ask us to delete your data once we no longer need it
- object to, or ask us to restrict, how we use it
- withdraw any consent you have given
- complain to Thailand's Personal Data Protection Committee if you think we have mishandled your data
Contacting us about your data
To use any of these rights, or if you have a question about your information, contact Krabi Renovations:
- LINE: add Krabi Renovations on LINE
- Phone: 080-953-4573
We may ask you to confirm who you are before acting on a request.
Changes to this policy
This is a plain-language policy, not legal advice. We may update it if the way we work or the website changes, and we will change the "Last updated" date at the top whenever we do.